QA Analyst (Manual Testing)
Type: FTE
Hybrid (3x per week)
Location: Durham, NC
Overview
We’re partnering with a fast-growing, technology-focused organization in the insurance space that is rethinking how modern platforms are built and delivered. This team emphasizes data-driven solutions, strong engineering practices, and a collaborative, high-accountability culture.
They are seeking a QA Engineer with strong experience in API and functional testing to help ensure the quality and reliability of critical business applications. This role will work closely with cross-functional teams across product, engineering, and business functions to validate both front-end and backend systems.
Key Responsibilities
- Partner with business analysts, product owners, and stakeholders to understand functional and technical requirements and translate them into effective test scenarios.
- Design, document, and execute test cases across functional, regression, integration, and user acceptance testing.
- Perform hands-on API testing using tools such as Postman or SoapUI to validate endpoints, data integrity, and request/response behavior.
- Identify, document, and track defects using tools like JIRA, ensuring clear reproduction steps and timely resolution with development teams.
- Work closely with developers, product teams, and QA peers (including offshore teams) to support high-quality releases.
- Execute regression testing and validate business-critical data, ensuring system accuracy and stability across releases.
- Assist with user acceptance testing by providing test results, tracking issues, and supporting business stakeholders during validation.
- Maintain detailed documentation of test cases, results, and defects to support traceability and audit requirements.
- Validate complex business workflows and calculations within financial product systems, including policy processing, servicing, and claims-related functionality.
- Partner with automation engineers to identify opportunities for API test automation and contribute to reusable test coverage.
Qualifications
- Experience in QA (manual testing)
- Hands-on experience with API testing tools (e.g., Postman, SoapUI)
- Strong understanding of test case design, defect tracking, and QA processes
- Experience working in Agile environments and cross-functional teams
- Familiarity with test management and defect tracking tools (e.g., JIRA)
- Strong analytical, problem-solving, and communication skills
Nice to Have
- Experience testing financial services or insurance-related applications
- Exposure to test automation frameworks or scripting
- Experience with data validation and complex business logic testing
