Manager, Program Oversight & Risk Management

About the Opportunity

Our client is a growing specialty insurance organization seeking a Manager, Program Oversight & Risk Management to support the evaluation, governance, and ongoing oversight of insurance program partnerships. This role will play a critical part in assessing new business opportunities, monitoring existing programs, identifying emerging risks, and ensuring MGA relationships align with the company’s strategic objectives, risk appetite, and regulatory expectations.

The Manager will serve as a key partner across underwriting, operations, finance, claims, legal, compliance, and reinsurance teams to deliver comprehensive risk assessments and actionable insights to senior leadership. This individual will have the opportunity to influence business decisions, strengthen governance frameworks, and support scalable growth within a dynamic insurance environment.

The ideal candidate will have experience within program insurance, MGA oversight, delegated authority, underwriting operations, risk management, or insurance portfolio governance and possess strong analytical, communication, and project leadership skills.

Key Responsibilities

• Lead the end-to-end oversight and risk assessment process for new and existing MGA, program, and treaty opportunities, including financial, operational, contractual, and strategic reviews.
• Evaluate program partners by analyzing financial performance, operational capabilities, governance structures, underwriting practices, claims processes, and overall alignment with company risk appetite.
• Identify key risks, opportunities, and areas for improvement; collaborate with internal teams and external partners to develop mitigation strategies and recommendations.
• Partner cross-functionally with underwriting, claims, finance, legal, compliance, operations, and reinsurance teams to ensure comprehensive assessments and effective program governance.
• Support the onboarding and implementation of new program partnerships by coordinating diligence activities, reviewing documentation, and ensuring operational readiness.
• Monitor existing programs and MGA relationships by analyzing performance trends, financial results, operational metrics, and emerging risks; escalate concerns and recommend appropriate actions.
• Lead preparation of program renewal assessments, including historical performance reviews, financial analysis, forecasts, and strategic recommendations.
• Prepare executive-level reporting, presentations, and written recommendations for senior management, regulators, reinsurers, and other key stakeholders.
• Support quarterly reporting and executive alignment by providing insight into portfolio performance, operating conditions, and risk considerations.
• Ensure contractual agreements and program documentation accurately reflect negotiated terms, regulatory requirements, and governance expectations.
• Drive continuous improvement of program oversight processes, tools, documentation standards, and risk assessment methodologies.
• Develop and maintain strong relationships with MGAs, brokers, reinsurers, regulators, and internal stakeholders to support business growth and effective partnership management.
• Contribute to the development of scalable strategies across operations, underwriting, and reinsurance functions while promoting a culture of accountability, collaboration, and continuous improvement.
• Provide mentorship and guidance to junior team members, fostering a collaborative and high-performing environment.
• Maintain compliance with applicable US and international regulatory requirements, including obligations related to prudent business management, customer interests, sanctions, financial crime prevention, and regulatory expectations.
• Travel periodically as needed.

Qualifications & Experience

• 6-10 years of experience in program insurance, MGA oversight, delegated authority, underwriting operations, risk management, due diligence, portfolio management, or a related insurance discipline.
• Demonstrated experience evaluating and managing relationships with MGAs, carriers, reinsurers, brokers, or other insurance partners.
• Strong understanding of insurance products, specialty insurance programs, MGA structures, fronting arrangements, and delegated authority models.
• Advanced analytical skills with the ability to interpret financial statements, P&L results, balance sheets, reinsurance financials, and operational performance data.
• Experience conducting risk assessments, financial reviews, operational evaluations, and translating findings into actionable business recommendations.
• Strong project management skills with the ability to lead complex, cross-functional initiatives from strategy through execution.
• Excellent written and verbal communication skills, including experience preparing executive summaries, leadership presentations, and strategic reporting.
• Ability to communicate effectively with executive leadership, operational teams, technical stakeholders, and external partners.
• Strong attention to detail with the ability to maintain a strategic perspective and identify broader business implications.
• Experience leading or mentoring team members, including remote employees, with a collaborative and coaching-oriented leadership style.
• Ability to thrive in a fast-paced, growth-oriented environment while managing multiple priorities and deadlines.
• Advanced proficiency with Microsoft Office Suite, including Excel, Word, PowerPoint, Visio, SharePoint, and project management tools. Experience leveraging AI-enabled tools is a plus.

Preferred Qualifications

• Bachelor’s degree in Business, Finance, Economics, Insurance, Risk Management, or a related field required.
• Advanced insurance or financial certifications such as CPCU, ARe, CPA, CFA, or similar designations are highly valued.