Daily Rate | 3-Month Rolling Contract | Hybrid (Dublin) | Immediate Start Required | Customer Service Executive – Contact Centre (Mortgage)
This is an excellent opportunity for someone with a strong background in customer service, call handling, and ideally previous experience within the mortgage or banking industry.
The successful candidate will be responsible for delivering a high standard of service to customers, handling enquiries professionally and efficiently, and ensuring each customer receives the appropriate support and guidance.
Key Requirements:
- APA qualification is essential.
- Previous experience working within the mortgage, banking, financial services, or related industry.
- Proven experience in customer service and contact centre environments.
- Strong telephone and call-handling skills, with the ability to communicate clearly and professionally.
- Excellent listening and interpersonal skills, with a genuine commitment to providing a positive customer experience.
- Ability to manage a high volume of customer enquiries while maintaining accuracy and attention to detail.
- Strong problem-solving skills and the ability to handle customer queries confidently and efficiently.
- A professional, reliable, and customer-focused approach.
- Ability to work effectively as part of a team while also demonstrating initiative when dealing with customer needs.
No visa sponsorship is provided.
