The QA Lead is responsible for driving end-to-end quality assurance leadership across scrum teams, ensuring the delivery of high-quality retail and customer-facing solutions. This role supports driving and implementing and continuous improvement of QA strategy.
The QA Lead plays a hands-on leadership role, leveraging current and emerging AI techniques, combining technical expertise, strategic thinking, and operational oversight to ensure quality is embedded throughout the development lifecycle. They will provide real-time visibility of product quality health, manage risk, and ensure alignment between delivery objectives and QA readiness.
Core Responsibilities
QA Leadership & Squad Integration
- Act as the single QA voice within the squad and across stakeholders
- Ensure QA readiness aligns with sprint commitments and delivery timelines
- Manage QA capacity, workload distribution, and resource allocation
- Identify and escalate quality risks proactively to the Retail Test Lead
- Provide continuous visibility into quality status, risks, and delivery health
AI-Driven Testing & Test Optimisation
- Leverage AI tools to improve:
- Test case generation, optimisation and execution
- Predictive defect detection and risk-based testing
- Test coverage analysis and prioritisation
- Ensure QA governance is applied for features delivered by AI tooling
