Position Overview
Our client, an A-rated insurance carrier, is seeking an experienced Senior Commercial General Liability (CGL) Claims Specialist to manage complex commercial liability claims from initial assignment through resolution. This position is ideal for a seasoned claims professional with strong litigation, coverage, and complex claim-handling experience who can exercise sound judgment and work independently on high-severity matters.
Key Responsibilities
- Manage a complex caseload of commercial general liability claims, including high-severity and litigated matters.
- Investigate claims thoroughly by reviewing coverage, liability, damages, contracts, medical records, expert reports, and other relevant documentation.
- Analyze and interpret commercial insurance policies and make sound coverage determinations.
- Handle claims involving significant liability exposure, multiple parties, complex fact patterns, and challenging coverage issues.
- Direct and collaborate with defense counsel throughout the litigation process, including strategy development, discovery, depositions, mediation, settlement negotiations, and trial preparation.
- Establish appropriate claim reserves and continuously evaluate exposure as new information becomes available.
- Negotiate settlements within appropriate authority levels while protecting the carrier’s financial and legal interests.
- Identify coverage concerns, liability trends, fraud indicators, and other potential areas of increased exposure.
- Maintain accurate and timely claim documentation in accordance with company guidelines, regulatory requirements, and best practices.
- Work closely with underwriting, legal, risk management, and other internal stakeholders as appropriate.
- Provide recommendations regarding claim strategy, settlement authority, reserving, and litigation management.
- Demonstrate strong ownership and accountability for assigned claims while maintaining a high level of customer service and professionalism.
Required Qualifications
- 7+ years of commercial liability claims experience, preferably within a carrier environment.
- Significant experience handling Commercial General Liability (CGL) claims.
- Proven experience managing litigated claims from assignment through resolution.
- Strong insurance coverage analysis experience, including the ability to interpret policy language and identify coverage issues.
- Experience working directly with defense counsel, coverage counsel, insureds, brokers, and other claims professionals.
- Demonstrated ability to evaluate liability, damages, coverage, and litigation exposure on complex claims.
- Strong negotiation and settlement skills.
- Experience establishing and maintaining appropriate claim reserves.
- Excellent written and verbal communication skills.
- Strong analytical, organizational, and decision-making abilities.
- Ability to independently manage a complex caseload while prioritizing competing deadlines and exposures.
Interested or know someone who would be? Apply or reach out! [email protected]
