We are partnering with an insurance company who has undergoing a significant transformation journey across its operational functions, with a strong focus on system enhancements, process optimization, and operational excellence.
This is an excellent opportunity to play a key role in delivering strategic transformation projects that improve customer experience, operational efficiency, and business performance across the insurance value chain.
Key Responsibilities
- Lead end-to-end delivery of operations transformation and system enhancement initiatives across insurance operations.
- Manage project planning, budgeting, timelines, governance, risk management, and successful execution of multiple projects.
- Partner closely with business, operations, technology, and senior stakeholders to define project scope, objectives, and deliverables.
- Drive business process improvements and operational efficiency initiatives across functions such as policy administration, underwriting, claims, new business, and customer servicing.
- Ensure project milestones, dependencies, and resources are effectively managed to achieve successful outcomes.
- Facilitate stakeholder communication and provide regular project status updates to senior management.
- Identify project risks and issues, implementing mitigation strategies to ensure delivery targets are met.
- Support change management and business readiness activities throughout the project lifecycle.
Requirements
- 10+ years of Project Management experience, with a strong track record delivering operations transformation or business transformation projects.
- Experience leading multiple transformation initiatives within complex organizations.
- Strong preference for candidates with business transformation experience; exposure to both business and technology transformation projects would be advantageous.
- Pure IT implementation project experience without significant business transformation exposure is less preferred.
- Proven hands-on project management capabilities, including:
- Budget management
- Project delivery and execution
- Timeline and resource management
- Stakeholder management
- Governance and risk management
- Insurance industry experience is highly preferred.
- Excellent communication, presentation, and stakeholder management skills.
- Fluent in both English and Cantonese.
What’s on Offer
- Opportunity to contribute to a high-profile transformation program within a well-established insurance organization.
- Exposure to senior leadership and business-critical initiatives.
- Dynamic and collaborative working environment.
- Long-term career growth within a transformation-focused team.
If you are a seasoned Project Manager with a passion for driving operational change and delivering impactful business transformation initiatives, I would like to invite you to submit your CV by applying to this job.
