Senior Technical Programme Manager

Oliver James is hiring a Senior Technical Programme Manager on behalf of a leading insurance client to lead the end-to-end delivery of an enterprise-wide Cyber Resilience Programme.

Key Responsibilities

Programme Leadership & Delivery

• Lead end-to-end programme delivery across all workstreams, including pilot deployments and regional rollout.

• Drive completion of cyber recovery implementation and testing across corporate functions and local business entities through designated delivery owners.

• Develop and manage an integrated programme roadmap covering commitments, dependencies, design approvals, implementation milestones, testing and acceptance criteria.

• Monitor risks, issues and dependencies, driving corrective actions and escalating challenges through programme governance.

• Translate business-defined minimum viable operations, Important Business Services and impact tolerances into recovery scope, priorities and delivery acceptance criteria.

Technical Delivery Oversight

• Coordinate implementation across cyber security, infrastructure, cloud and technology teams.

• Drive architecture reviews, design approvals, recovery testing and operational readiness through responsible technical owners.

• Ensure alignment with technology standards, security requirements and resilience objectives, with exceptions resolved or formally accepted.

• Ensure recovery testing meets approved acceptance criteria, with defects and gaps closed or formally accepted before roll out or handover.

Vendor & Stakeholder Management

• Act as the primary liaison between internal stakeholders, implementation partners and vendors.

• Manage vendor performance, deliverable, dependencies and escalations.

• Drive stakeholder alignment and cross-functional decision-making.

• Provide regular updates to senior management and programme sponsors through governance forums.

Key Requirements

• Bachelor’s degree in Information Technology, Business or a related discipline.

• 15+ years’ experience delivering large-scale technology or transformation programmes.

• Experience managing complex, multi-country initiatives involving multiple stakeholders and vendors.

• Proven experience delivering infrastructure or resilience programmes across design, implementation, testing and operational transition.

• Experience within insurance, financial services or another regulated industry.

• Strong programme governance, financial management, stakeholder engagement and delivery leadership skills.

• Strong working knowledge of cyber resilience, cyber recovery, disaster recovery, enterprise infrastructure, cloud platforms, storage, and backup and recovery solutions.

• Ability to challenge technical delivery assumptions and assess recovery test plans, readiness evidence and acceptance criteria.

• Understanding of regulatory and industry expectations for operational, cyber and technology resilience.

• Ability to influence senior stakeholders, manage external partners and deliver through teams without direct reporting lines.

Desirable

• Experience delivering cyber recovery solutions across multiple entities or countries.

• PMP, PRINCE2, MSP or equivalent certification.

• Familiarity with ITIL practices and service transition.

• Postgraduate qualification.

Interested? Apply with your CV or contact Oliver James for a confidential discussion.