Business Analyst – Financial Services

Role Overview

We are seeking an experienced Business Analyst to join a large financial services organisation on an initial 6-month contract with view to extend. Hybrid working model.

The successful candidate will work closely with business stakeholders, product owners, technology teams and programme leadership to understand business needs, define requirements and support the delivery of change across a regulated financial services environment.

The role will suit a pragmatic, delivery-focused Business Analyst who is comfortable operating in complex environments, managing multiple stakeholders and translating business requirements into clear, actionable outcomes for technology and delivery teams.

Key Responsibilities

• Elicit, analyse and document business requirements through workshops, interviews and stakeholder engagement.
• Translate business needs into clear functional and non-functional requirements, user stories and acceptance criteria.
• Work closely with Product Owners, Project Managers, Developers, Architects, Testers and SMEs throughout the delivery lifecycle.
• Map and analyse current-state and future-state processes, identifying opportunities for improvement.
• Identify business impacts, dependencies, risks and potential delivery issues.
• Facilitate workshops and stakeholder sessions, ensuring clear outcomes and agreed actions.
• Support prioritisation of requirements and maintain a clear requirements backlog.
• Produce high-quality BA artefacts including process maps, requirements specifications, user stories, business process documentation and acceptance criteria.
• Support solution design by ensuring proposed changes meet business requirements and regulatory obligations.
• Work with testing teams to support test planning, scenario definition, UAT and defect resolution.
• Support implementation, transition and change activities where required.
• Ensure appropriate governance, traceability and documentation are maintained throughout delivery.
• Operate effectively within a regulated environment, ensuring relevant policies, controls and regulatory considerations are understood and reflected in requirements.

Essential Experience & Skills

• Proven experience working as a Business Analyst within financial services.
• Strong experience in business requirements gathering, analysis and documentation.
• Experience delivering business or technology change within complex organisations.
• Excellent stakeholder management and communication skills, with the ability to engage effectively with both business and technical audiences.
• Strong analytical and problem-solving capability.
• Experience producing process maps and analysing current/future-state processes.
• Experience working with Agile, Waterfall or hybrid delivery methodologies.
• Strong understanding of the end-to-end change/delivery lifecycle.
• Ability to challenge requirements constructively and identify gaps, risks and dependencies.
• Strong attention to detail and ability to manage multiple priorities.
• Comfortable working independently and taking ownership of BA deliverables.

Desirable Experience

Experience in one or more of the following areas would be advantageous:

• Banking, insurance, wealth management, payments or capital markets.
• Regulatory or compliance change.
• Risk, controls or governance.
• Digital transformation.
• Financial crime.
• Operational resilience.
• Core banking or financial services platforms.
• API/system integration and technology-enabled change.
• Business process improvement.