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Head of Digital, Innovation & AI, Distribution Marketing

  • Digital Marketing, Innovation & Al-Solutions
  • Partnership Distributions (Bancassurance & Brokers)
  • Team Leadership Opportunity

Our client is a market-leading insurer with a well-established presence across Asia and a reputation for innovation, customer excellence, and sustainable growth. As the organisation continues to strengthen and scale its Partnership Distribution business, an exciting opportunity has arisen for a senior leader to drive innovation, digital transformation, and marketing effectiveness across the Bancassurance and Partnership Distribution channels through technology, data, AI-driven solutions, and strategic marketing initiatives.

The key responsibilities for this position are as follows:

  • Develop and execute the overall channel strategy for innovation and marketing to support distribution growth and long-term business objectives.
  • Lead digital transformation initiatives, leveraging AI, automation, and emerging technologies to improve operational efficiency and business performance.
  • Enhance partner and sales experiences by implementing data-driven tools and digital solutions that increase service quality and productivity.
  • Use customer, market, and business data analytics and insights to identify growth opportunities and drive continuous improvement across distribution channels.
  • Design and deliver impactful marketing campaigns that increase customer engagement, lead generation, acquisition, and conversion rates.
  • Drive personalization, customer segmentation, and digital engagement strategies to create more relevant and seamless customer journeys.
  • Track the performance and adoption of innovation programs and marketing initiatives, ensuring measurable returns and value creation.
  • Collaborate with distribution, marketing, product, customer experience, operations, and external stakeholders to successfully execute strategic initiatives.
  • Oversee partner engagement activities, conferences, forums, and events, ensuring alignment with business goals, governance standards, and budget requirements.
  • Lead a high-performing team and drive team performance through effective mentoring, capability building, and workforce planning while fostering a culture of empowerment, collaboration, and continuous improvement.

Successful applicants will have the following skills and experience:

  • University degree with minimum 10 -15 years working experience in Partnership Distribution, Digital Marketing, Channel Marketing, Innovation and / or Distribution Strategy.
  • Industry experience from Insurance, Bancassurance, Insurance Brokers, Retail Banking and / or Wealth Management
  • Demonstrated expertise in leveraging digital channels, customer engagement strategies, data analytics, CRM platforms, and emerging technologies to enhance business performance.
  • Strong business insight with the ability to develop strategic initiatives, influence key stakeholders, and drive organisational objectives.
  • Outstanding leadership and interpersonal skills, with experience managing cross-functional projects, driving transformation initiatives and communicating effectively with senior executives.
  • Solid understanding of the insurance landscape, including market dynamics, regulatory expectations, and risk management considerations.
  • Excellent communication skills with fluency in English and Cantonese or Mandarin.